Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

1. About Us

Kisajees is an online store offering high-quality leather accessories, including wallets, belts, bags, and related products.

2. Use of the Website

You must be at least 18 years old to make a purchase.
You agree to use this website only for lawful purposes and not to engage in any fraudulent or harmful activity.
You are responsible for maintaining the confidentiality of your account details and password.

3. Product Information

We strive to display accurate product descriptions and images.
Colors and textures may slightly vary due to lighting or screen differences.
Kisajees reserves the right to modify or discontinue any product without prior notice.

4. Orders and Payments

All orders are subject to acceptance and availability.
Payment must be made in full at the time of purchase through our secure payment partners.
Kisajees reserves the right to cancel any order if payment is not received or if there is an error in pricing or stock.

5. Shipping and Delivery

We aim to deliver all orders promptly within the estimated delivery time.
Delivery times may vary depending on your location.
Kisajees is not responsible for delays caused by courier services, weather, or other unforeseen circumstances.

6. Returns and Exchanges

We accept returns or exchanges within 7 days of delivery, provided the item is unused and in its original packaging.
Custom or personalized items are non-returnable.
Refunds will be processed once the product is received and inspected.
Shipping charges are non-refundable unless the item is defective or damaged.

7. Pricing and Promotions

All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
Kisajees reserves the right to change prices, offers, or discounts at any time without notice.

8. Intellectual Property

All website content — including logos, product photos, text, and design — is the property of Kisajees.
You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

Kisajees is not liable for any direct, indirect, or consequential damages resulting from the use or inability to use our website or products.
All products should be used as intended; misuse may void any return or warranty rights.

10. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we handle your personal data.

11. Changes to These Terms

Kisajees may update these Terms and Conditions at any time. Updates will be posted on this page with a revised date. Continued use of the website means you accept the updated Terms.